Introduction
Meadow Primary Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at meadowprimarycare.com and use our online forms and services.
Please read this policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website.
Note: This website privacy policy is separate from our HIPAA Notice of Privacy Practices, which governs how we handle your protected health information (PHI) as a healthcare provider. You will receive our HIPAA notice when you become a patient.
Information We Collect
We may collect the following types of information when you interact with our website:
Information you provide directly:
- Name (first and last)
- Email address
- Phone number
- Date of birth
- Insurance status and type
- Business name and employee information (for employer inquiries)
- Any additional information you voluntarily include in form submissions or messages
Information collected automatically:
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website addresses
- IP address (anonymized where possible)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries about our Direct Primary Care memberships
- Process founding member and membership interest requests
- Follow up on business/employer healthcare inquiries
- Send appointment reminders and practice updates (with your consent)
- Improve our website and user experience
- Comply with legal and regulatory obligations
How We Store and Protect Your Information
Information submitted through our website forms is transmitted securely and stored in our customer relationship management (CRM) system. We use industry-standard security measures including encrypted data transmission (HTTPS/TLS) to protect your personal information.
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to implementing reasonable safeguards.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: We use third-party services (such as our CRM platform and website hosting) that may process your data on our behalf. These providers are contractually obligated to protect your information.
- Legal requirements: We may disclose your information if required by law, regulation, or legal process.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Third-Party Services
Our website may use the following third-party services:
- Netlify: Website hosting and deployment
- SwipeOne: Customer relationship management and form data processing
- Hint Health: Patient membership enrollment and billing
- Elation Health: Patient portal access
- Google Fonts: Typography delivery
Each of these services has their own privacy policies governing their use of your data.
Cookies and Tracking
Our website may use minimal cookies for basic functionality. We do not currently use advertising cookies or third-party tracking pixels. If this changes in the future, we will update this policy and provide appropriate notice.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information from our marketing systems
- Opt out of any marketing communications
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Meadow Primary Care
7216 US 301 N, Suite #120
Ellenton, FL 34222
Phone: (941) 340-1649
Text: (941) 340-1649
Email: info@meadowprimarycare.com